Internet in SOUTHERN BOONE County is about to get
A WHOLE LOT FASTER!
If you are ready to experience internet speeds that eliminate the frustration of buffering and power smooth streaming and downloading, even on multiple devices at once - Callabyte is the solution. Construction is underway to extend our reliable, powerful fiber optic network to the Southern Boone area right now!
Callabyte's fiber fast internet will be available soon to residents in the Southern Boone area. SCROLL DOWN for information on future service maps detailing the area to be served, along with timelines and an opportunity to sign up for email updates on construction progress and product offerings.
Ready to sign up for service? No deposit or service commitment is required with sign up. Enter your address below to complete the simple, online sign-up process and secure your place in line for service. Email us or call 573-826-2371 at any time with questions. Our MSR team will be happy to help.
Sign up early to ensure your place in line for service!
Yes! Please send me updates about fiber construction in Southern Boone County.
Gathering of permits, easements, materials, etc is underway now.
As of late January, contractors are onsite placing pipe underground for the fiber optic cable.
The goal to complete this phase is by late fall 2024.
Gathering of permits, easements, materials, etc is underway now. Check back often to see updated information. Completion of the Englewood Area is set for late fall 2024.
Three Creeks Area
Gathering of permits, easements, materials, etc is underway now. Check back often for updates. Progress will be driven by weather and availability of supplies.
As of late January, contractors are onsite, placing pipe underground for the fiber optic cable.
Completion of the Three Creeks Area is expected by late fall 2024.
Gathering of permits, easements, materials, etc is underway now. Check back often for updates. All areas of the project are scheduled to be complete by end of year 2024.
Southern Boone Project Maps
View more details of each individual area in the tabs above
Click the map tabs to view each area in the fiber extension build. Within each tab you can click on the map to expand and zoom in.
Check availability at your address
Check availability of your specific address under the Request Service area at the top of the page. Our simple, online sign up process allows you to confirm your interest for installation.
Please reach out to our MSR Team at any time with questions by email email@example.com or phone 573-826-2371.
Step 1 | Mainline Construction
For the rural Ashland expansion, crews will work within existing electric facilities of Boone Electric Cooperative. Existing city and state utility easements will also be used. Once the electric system is prepared for fiber and/or locates are complete and any required permits are in place, mainline construction will begin. Crews then go back and lash the fiber to the strand. In the case of buried cable, pipe is placed underground with a boring machine. Crews then pull fiber through the pipe.
Step 2 | Fiber Drops
After the mainline is constructed and all spicing is complete, fiber drops are made. Drops take the fiber from the mainline to the home or business. After the drop is made, the crew will install a box on the outside of your home or business. Callabyte representatives will work with you to be certain the box is placed in the most efficient place that is agreeable to you. They will also schedule your inside installation date at this time.
Step 3 | Installation
Once the box is on your house, you will be ready for inside installation.
Our Callabyte technician will install one of our cutting-edge Calix GigaSpire u6xw systems in your home, providing you with the ultimate Wi-Fi experience. This intelligent, high-performance unit offers the latest 802.11ax 'Wi-Fi 6' technology. In addition to its state-of-the-art capabilities, the GigaSpire u6xw offers Callabyte subscribers direct control of their network using the Callabyte Command app (available for iOS and Android users).
At the time of inside installation, our installer will first visit about where to place your router. Keep in mind the best wireless experience occurs within 35-40 feet of the ONT. To maximize your wireless experience, choose a central location for placement of the ONT, away from metal obstructions such as ductwork.
We may need access to your attic or crawl space, along with the area near the fiber panel on the outside of your home.
Your custom installation will include hooking up 1 internet service, up to 2 TVs and 1 phone for no extra charge. Fees apply for additional installs and/or services.
Before leaving, all connections will be tested and we will do our best to answer any questions and address any concerns.
Yes and no.
You will be contacted about placement of the box on the outside of your home along with where the fiber line will run across the property. Once this is agreed upon, we can complete the outside work without someone being home. A member of our member service team will then contact you to schedule the final custom installation and activation. Our installers will need access inside your location to complete your installation. To ensure everything goes to your satisfaction, we ask that someone over the age of 18 is home and available to talk with the Callabyte installer.
When we work in areas with underground utilities, Callabyte will place conduit and fiber within utility easements.
This work will be completed by directional boring, trenching, backhoe, and hand digging. Additionally, to install Callabyte service to your home a fiber must be buried from our mainline fiber across your property. Once work is completed we will do our best to return your property to pre-installation conditions. If you have any concerns at any time, please contact our office at 573-826-2371.
Depending on what point in the construction process that you signed up for service, this can be tricky to answer.
When fiber installation begins in your area, it can take some time to install the mainline. Once that is complete, drop crews start bringing service from the mainline to the individual homes and businesses. In most cases, the key to watch for is the gray box, or NID, which will be attached on the side of your home. Once the NID is placed, the fiber drop is buried and splicing is completed. Our office will then contact you to schedule your inside custom installation. We can assure you that our team is working hard to bring you service as quickly and safely as possible.
After service is installed we encourage you to contact our member service team and/or our 24/7 technical support team with ANY questions.
Both are available by calling 573-826-2371. Our goal is to offer a premium service. If at any time you feel like your service is not living up to this goal, please let us know and we will work to correct your issue.
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Surf around our website to see what Internet packages are offered, TV and phone options along with more Frequently Asked Questions.
Our team is also here and ready to help address any questions along the way. Please don't hesitate to reach out at 573-826-2371 or email firstname.lastname@example.org.