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11:34AM November 22, 2017

Kim Thomas Admin

Mr. Voss, Thank you for your support of Callabyte and understanding of some of the challenges. Regarding your question, the ONT/Router wireless protocol is 802.11ac. This standard provides wireless capability in both 2.4GHz and 5Ghz bands. Typically 2.4GHz results in a slightly greater coverage area while 5GHz provides greater throughput. Older wireless equipment (some cellphones, laptops, tablets, etc.) may not be able to connect to the 5GHz signal to take advantage of the higher speeds, although they will still enjoy a quality experience on the 2.4GHz signal. Thank you again and please let us know if you have any additional questions.



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